In the Leicester area Rosekel are an approved supplier and can provide the following services to Adults & Children who are in receipt of a direct payment or personal health budget as well as to individuals who fund their own care:


When you take a payroll service from Rosekel, you will have an allocated Account Manager who will provide you with support across all services commissioned with Rosekel and will process your payroll at the requested frequency.

Your Account Manager will:

  • set up your payroll scheme with the HMRC or transfer your payroll scheme from a current provider
  • ensure that your employees are paid correctly, on time
  • make the necessary statutory deductions from your employee's pay (i.e. Tax and National Insurance)
  • ensure you meet your responsibilities for Auto Pension Enrollment
  • will undertake the role as your Agent with the HMRC, making all submissions to HMRC on your behalf and deal with any employer queries
  • provide electronic time sheets for recording, calculating and approval of hours
  • provide you and your Personal Assistants with online or paper payslips
  • provide online secure access to a complete history of all your payroll and employment documentation

If you choose to take both our Payroll and Managed Account services, Rosekel will:

  • make payments to your Personal Assistants
  • make payments to the HMRC
  • make payments to the identified pension provider
  • make payments to the Employer Liability insurance provider on the production of the invoice
  • we will also reconcile your submission of hours against the hours funded for the payroll period
  • we will identify if surplus funds are available

See Managed Account Service for a full list of support provided on commissioning of this support element.

If you choose to take our Payroll only service, Rosekel will:

  • provide reports to confirm the amounts you need to pay to Personal Assistants, HMRC, pension providers and any other third parties
  • you control your budget/funds, we cannot access your funds
  • we provide you with all the information you need to reconcile your funds including accruals for the personal assistant holiday pay and HMRC payments

Managed Account Service (Third Party Account)

When you take a managed account service from Rosekel you will have an allocated Account Manager who will make all payments on your behalf and process all your associated care invoices.

Your Account Manager will:

  • set up a dedicated bank account in your name
  • monitor all payments made by your funding body and make sure they are correct
  • setup and pay your PA wages, your care agency fees and any other bills
  • pay all amounts due to HMRC
  • keeping a record of all the income received and payments made
  • reimburse you with expenses as per your support plan
  • reconcile your account and identify surplus funds
  • provide you with a statement showing all transactions
  • provide you with your banking details and support you to make your fairer charging payments where required
  • dealing with the Council's monitoring, audit and inspection checks

Recruitment and Employment Support

When you take a recruitment and employment support service from Rosekel, you will have an allocated Account Manager who will support you in all aspects of being an employer.

Your Account Manager will:

  • assist you with the recruitment of your Personal Assistants
  • create Job Descriptions & Person Specifications in line with your support plan
  • support you to write job adverts and place them for you on relevant websites
  • support with the interview process including creating questions
  • help you tailor templated contracts of employment to meet your needs
  • help obtaining references for employment
  • complete DBS (Police), pre-employment and right to work checks
  • help you set-up employer's liability insurance which will provide you with employment law advice and guidance
  • provide advice around contingency planning
  • support with employer and Personal Assistant training
  • support you with any disciplinary and grievance matters that may arise

Third Party Arrangement Services (Adults Only)

Through our Third Party Arrangements we will support you to appoint a team of care staff who will be dedicated to providing a service that is bespoke to your needs. Rosekel will be the legal employer of your carers and will be responsible for the set-up, training, monitoring and supervision of care delivery. Rosekel will hold your care budget in a dedicated bank account and will a manage all care related payments on your behalf. This is a fully regulated service and Rosekel Care Ltd is authorised by the Care Quality Commission for the provision of Personal Care to Adults with specialisms in Dementia and Physical Disabilities.

You will be supported by a Service Delivery Team who will collaborate to ensure there is no single point of failure in the set-up and ongoing management of your service. You and your chosen representatives will have an induction meeting with your allocated Care Manager, Care Coordinator and Account Manager. Your Care Coordinator will be the main point of contact for you, your representatives and your funding bodies, making communications efficient, accurate and timely.  

During the set-up of your service, Rosekel will:

  • Meet with you and your funding body to set-up your support
  • Collaborate with you to decide the number of carers you need and your ideal visit rota
  • Provide full and transparent costings to your funding body for approval
  • Cooridnate all recruitment activity including processing references, Right to Work Checks and Enhanced DBS checks
  • Ensure that your staff are fully trained to deliver the care you need
  • Complete appropriate risk assessments
  • Open a dedicated bank account in your name to manage your care funding

As part of the ongoing management of the service, Rosekel will:

  • Complete all tasks required as the legal employer of your care staff
  • hold regular supervisions and an annual performance review with each carer
  • Manage and track all training for your care team
  • Manage all your care calls and arrange cover when required
  • Hold regular wellbeing checks and package review meetings
  • Manage the verification and payment off all care related costs
  • Produce income and expenditure reports requested by your funding body

For more information please contact:

Braunstone Business Zone
3 Oswin Road

Local Tel: 0116 279 5077

Head Office Tel: 0115 964 8212

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About Us

Rosekel support people to live independent and rewarding lives by delivering and co-ordinating care provision in home settings.

Rosekel was inspired by the Personalisation Agenda and delivers their services with a “Person Centered Approach” shaped to meet your needs and requirements.

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Mercury House, Shipstones Business Centre,
North Gate, New Basford, Nottingham, NG7 7FN

0115 964 8212

0115 954 1160

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